delivery

Delivery

We personally deliver your cut flowers and planted gifts throughout the Isle of Purbeck Monday to Saturday. We do not deliver on Sundays except Valentines Day and Mothers day. We offer same day delivery from our Swanage based shop, when orders are placed by 4pm in our shop or over the telephone.

For online orders we offer next day delivery, Monday to Friday as long as you place your order before 3pm. You may also like to choose to collect your gift and save on the delivery charge!

Larger events, weddings and corporate assignments can be delivered throughout Dorset. Please contact Victoria to discuss your requirements. Because we take great pride in creating unique, bespoke designs, please try to allow at least a few days for us to create and deliver larger bouquets and flower displays.


Ordering

When ordering don’t forget to tell us: 1. The name and address of the recipient 2. A contact telephone number for yourself and the recipient 3. Delivery date 4. Message for a gift card and why not add the following: vase, gift voucher, personalised Janine Drayson gift card or love cake goodies.

Delivery area: Swanage, Langton Matravers, Acton, Worth Matravers, Kingston, Corfe Castle, Studland, Harmans Cross, Church Knowle and Kimmeridge.

Delivery times: Morning; 10am – 12pm and afternoon; 2pm 5pm.

If you require a specific time for your delivery an additional £2 is charged on top of the standard delivery charge. A charge applies to redeliver items.


What will happen if the recipient is not home to receive the flowers?

If the recipient is not home, a card will be left so they can arrange re-delivery or the gift can be collected from Bloom. Bloom cannot be held responsible for items left at the customer’s request.


Presentation

Every Bloom gift is handmade with love and beautifully packaged ensuring that each floral display will be the freshest, most innovative gift for loved ones (or yourself!). A handwritten message card, flower food and care instructions will be enclosed with the bouquet. For orders over £75.00 we will send a Janine Drayson gift card.


Order Confirmation

An order confirmation will be sent to you when your order has been placed online. Please keep this in a safe place as you will need to quote the order number if you have any queries.


Payment

Payment Cards Accepted

We accept MasterCard, Visa, Switch, Maestro, Solo and Delta cards.


Cancellation

Two working days notice prior to the delivery date will be required for cancellations of all items. Should you need to cancel an order for any reason please e-mail us using the form in our Contact Us page or telephone us on 01929 426197.


Amending Your Order

If you wish to make any other changes to your order you may do so by e-mailing us using the form in the Contact Us page of our site or by calling us on 01929 426197. Please advise us 24 hours in advance of the delivery date to allow us time to make the changes that you would like.

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